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Shaw Cable had a melt down today and out Internet access and phone service went down at 1 p.m.  The Interwebs were down!

This is a Very Bad Thing, as we are launching a big Web site tomorrow.  Having no Internet access is a bad thing generally.  Having no Internet and no phone midday on a Monday—that’s very n.s.g.

Calling the Customer Service line; got a busy signal the first three times.  Not even voice mail—busy signal.  You remember busy signals, don’t you?  Very 1989.

But the best part was the the song playing when I finally got through to be put on hold. It was “You’re out of Touch,” by Hall & Oates.  I can’t think of a more perfect hold music for this situation.  Someone has a good sense of humor.

You’re out of touch/
I’m out of time/
But I’m out of my head when you’re not around

Followed by, and I kid you not, “Red Red Wine,” by UB40.

Red, red wine
Go to my head
Make me forget that i
Still need her so

Red, red wine
It`s up to you
All I can do, i’ve done
...
Red, red wine
Stay close to me
Don`t let me be alone

Oh Shaw, you post modern wry pop culture hold music player, you.

Update: I got through, they said, basically, “Yeah, there’s a big outage, we don’t know how long or why.”  Service came back 35 minutes later at 1:35 p.m. And shortly thereafter, Shaw customer service called me back, unbidden, to make sure things were working O.K.  I forgive the busy signal.



 
 

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Overheard

“The sad truth is that most evil is done by people who never make up their minds to be good or evil.”

...who said it?

“Almost every American I know does trade large portions of his life for entertainment, hour by weeknight hour, binge by Saturday binge, Facebook check by Facebook check. I’m one of them. In the course of writing this I’ve watched all 13 episodes of House of Cards and who knows how many more West Wing episodes, and I’ve spent any number of blurred hours falling down internet rabbit holes. All instead of reading, or writing, or working, or spending real time with people I love.”

...who said it?

“Live a good life. If there are gods and they are just, then they will not care how devout you have been, but will welcome you based on the virtues you have lived by. If there are gods, but unjust, then you should not want to worship them. If there are no gods, then you will be gone, but will have lived a noble life that will live on in the memories of your loved ones.”

...who said it?

“I play with variables constantly.”

...who said it?

“Only the person who has learned Continual Love coming from a heart of Gratitude/Worship can effectively deal with the problem of loneliness.”

...who said it?

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