Travis Smith: my resume, bio and photos back to the main blog page

Dear Vancouver’s Simply Computing.

I needed a new cable today.  You know, one of those little cables that are part of the Mac Tax, the extra $$$ you pay if you’re a Mac owner because they change their ports every 2.5 months and the old cable doesn’t work any more so you put it in a box and keep it even after you’ve gotten rid of the original computer? Yeah, one of those.

Today, I needed a mini-DVI to S-Video cable.  It’s overpriced, I know, and you would have made a fine profit off me.  You’re closest to me, and you have good parking, and I’m an “instant gratification” kind of guy.

But you didn’t answer your phone.  I called your sales line—no answer.  I called it again.  I called the service department—no service there, either.  Leave a message.  I did.  15 minutes later, no call back.  I called again.  No answer.  I pressed zero and got the receptionist…‘s voice mail.

So I gave up and called MacStation in Yaletown.  One ring, and the voice system answered.  My heart filled with dread.  But two quick button pushes, and only 12 seconds later, I was on the phone with someone.  He told me he had the part.  So I’m going there.

This isn’t the only time I’ve been unable to reach anyone at Simply Computing by phone.  Consider this my virtual comment card, and pick up your phone.

p.s. Don’t be like those store that keep live customers waiting while you talk on the phone, though.  I hate that, too.


“The sad truth is that most evil is done by people who never make up their minds to be good or evil.”

...who said it?

“Almost every American I know does trade large portions of his life for entertainment, hour by weeknight hour, binge by Saturday binge, Facebook check by Facebook check. I’m one of them. In the course of writing this I’ve watched all 13 episodes of House of Cards and who knows how many more West Wing episodes, and I’ve spent any number of blurred hours falling down internet rabbit holes. All instead of reading, or writing, or working, or spending real time with people I love.”

...who said it?

“Live a good life. If there are gods and they are just, then they will not care how devout you have been, but will welcome you based on the virtues you have lived by. If there are gods, but unjust, then you should not want to worship them. If there are no gods, then you will be gone, but will have lived a noble life that will live on in the memories of your loved ones.”

...who said it?

“I play with variables constantly.”

...who said it?

“Only the person who has learned Continual Love coming from a heart of Gratitude/Worship can effectively deal with the problem of loneliness.”

...who said it?




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