When The Personal Touch—Isn’t
posted at 2:27 am
on Dec. 14, 2006
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I ordered a present for a friend recently from The Bay. I had purchased a wedding present, chosen from their wedding registry.
Shortly afterwards, I got this almost-nice card in the mail.
My address on the envelope was written by hand, I think, but I didn’t save it so I can’t be sure. The card inside I scanned in, because it came SO CLOSE to being a lovely touch from a big, impersonal company, and yet failed to be anything except a waste of paper.
Mary, or Gail, or whoever signed the card, says to contact her if I ever needed any help finding the right gift, or if I require any assistance at all. Which is a really nice offer, and I was even thinking of taking her up on it, which is why I looked at the card so closely. Only problem is—there’s NO CONTACT INFORMATION. No phone number, no email, no address, nothing.
This card is clearly mass printed, and probably in use by more than a few gift consultants employed by the Bay. I hope the others think to write in their phone numbers. 😊
