Travis Smith: my resume, bio and photos back to the main blog page

“We must shift the focus of companies back to the customer and away from shareholder value ... The shift necessitates a fundamental change in our prevailing theory of the firm… The current theory holds that the singular goal of the corporation should be shareholder value maximization. Instead, companies should place customers at the center of the firm and focus on delighting them, while earning an acceptable return for shareholders.”

posted at 10:14 am
on Dec. 29, 2011

who said it?

“We would accomplish many more things if we did not think of them as impossible.”

posted at 10:13 am
on Dec. 29, 2011

who said it?

“You ought to expect better of people. It encourages you to be a better person yourself.”

posted at 1:09 pm
on Dec. 20, 2011

who said it?

“Love is a state of being. Love is not outside; it is deep within you. You can never lose it, and it cannot leave you.”

posted at 4:20 pm
on Dec. 9, 2011

who said it?

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